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The customer is not always right for your business, but knowing and understanding customer profitability can help you determine which ones are and provide actions to correct course for those that are not. In Episode 30, Brett breaks down customer profitability; what it is, why it is important, and how to utilize customer profitability to improve and grow your business. Learn how to effectively rank your customers, review your pricing system, and increase your customer profitability.

This episode is also the FIRST video session – so watch it on our YouTube channel for the full experience. Be sure to subscribe to the channel to be notified when our next video episode comes out!